Winter Balaclava Hat

To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.

Email we@kiikio.com with your order number, the item(s) you wish to return, and the reason. Attach photos showing the items in their original condition, including packaging and tags.
Proof of purchase is required.
We will provide you with the return address via email. Please do not send your return to the address on the package.
Share the return tracking number with us for faster processing.
Allow 3-6 business days for our warehouse to inspect the returned items.

For details, please refer to
（Return/Exchange）